A Partnership Built on Expertise and Unmatched Service Support with Rainford’s reputation for technical excellence, leveraging manufacturer-trained expertise to keep UK and Irish customers running smoothly.
In the world of high-precision machining, having a reliable technical support network is just as critical as the machines themselves. That’s why Rainford Precision Machines Limited is proud to highlight its strategic partnership with Paul and Jon Tolin of Machine Tool Partner, two of the most skilled and dedicated service engineers in the UK and Ireland.
Paul and Jon Tolin bring decades of hands-on experience in maintaining and optimizing high-precision machine tools. Their deep understanding of Kern Microtechnik machining centres, Carl Benzinger lathes, and Finepart micro abrasive waterjet systems—all key brands in Rainford’s portfolio—ensures that customers receive expert troubleshooting, calibration, and performance optimisation.
Having undergone exclusive training at the manufacturers’ facilities, they are uniquely qualified to handle even the most complex technical challenges with speed and precision.
Focusing strongly on a collaborative approach. They work closely with both Rainford’s service department and the manufacturers they represent to diagnose issues efficiently, ensuring minimal downtime for customers. Whether it’s a software glitch, mechanical adjustment, or process optimisation, Paul and Jon’s ability to communicate effectively between all parties guarantees a swift resolution.
Rainford’s partnership with Machine Tool Partner underscores a shared dedication to exceptional customer service. Their proactive maintenance support, combined with in-depth knowledge of ultra-precision machining, means that clients across all industry sectors can trust their machines to perform at peak levels.
As Rainford continues to expand its offerings, including its recent representation of Innolite GmbH’s diamond turning solutions, having a service team of Paul and Jon’s calibre ensures that customers not only receive world-class machines but also unmatched after-sales support.
For manufacturers who demand precision, reliability, and rapid response, Rainford is the guarantee of excellence.